Terms And Conditions

Transactions

1. All purchase transactions with Worldchem International Ltd ("Worldchem") must be authorized through official Purchase Orders, signed agreements, or such other method as we may prescribe from time to time. In compliance with applicable regulations, Worldchem may require valid proof of identification, such as a supplier Receipts, Invoices, National Identity Number or Passport Number, prior to processing any order or transaction. These identification details may be recorded and stored as part of the transaction record.

2. Your customer account will be credited upon confirmation of payments made for purchases of packaging products, either via bank transfer, mobile money, or any other approved payment channel. All such funds are held by Worldchem in fulfilment of your order.

3. Orders cannot be processed or dispatched if your customer account does not have sufficient credit or if payment has not been confirmed. You are responsible for ensuring that all applicable charges are covered in full before order fulfilment.

4. Worldchem will provide confirmation of all transactions and payments via email, SMS, or official receipts. Our internal system records will be treated as accurate unless proven otherwise with verifiable evidence.

5. Initiate payment-based transactions such as:

5.1 Cash payment or bank deposit to a designated Worldchem account in exchange for goods.

5.2 Transfer of funds via mobile money, bank transfer, or other digital channels as directed by Worldchem.

5.3 Advance payment for large-volume orders or custom-packaging solutions.

5.4 Payment for ancillary services such as delivery, branding, or packaging customization.

5.5 Any transaction not completed (i.e., payment not confirmed) within 7 days from the order date will be automatically cancelled. A cancellation notice will be issued accordingly.

5.6 All completed transactions will be confirmed via email, SMS, or other official communication, including an updated account balance and order status.

5.7 All confirmed purchase orders or payments will be considered valid and binding unless Worldchem receives written notice from you of any discrepancies or unauthorized activities.

5.8 Once products have been delivered or collected, Worldchem is unable to reverse or cancel the transaction. In the case of a dispute with third parties (e.g. delivery agents or resellers), you are responsible for resolving the matter directly without recourse to Worldchem.

5.9 Orders and payments may only be processed through Worldchem’s authorized representatives or designated offices within the applicable territory (e.g., Uganda).

5.10 Each transaction will be issued with a unique invoice or receipt number used for tracking and future reference.

5.11 Once a transaction has been confirmed and goods have been dispatched or collected, the transaction is final and cannot be reversed.

5.12 Notwithstanding the above, Worldchem reserves the right to cancel or reverse any transaction in the event of a clear error, fraud, or overpayment, provided that the claim is made within seven (7) days of the transaction and that the goods have not yet been dispatched or collected.

5.13 Worldchem will not be liable for losses resulting from payments made in error, under duress, or due to fraudulent instruction. It is your responsibility to ensure the accuracy and security of all payments and authorizations.

5.14 Additional value-added services (e.g., branding, design support, or delivery) may be offered by third-party providers. Terms and conditions of such services will be communicated to you separately. Worldchem is not liable for delays or interruptions caused by such third parties.